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enter image description here

Your app’s Play Store listing provided a non-valid Wear OS screenshot which is framed within the device. A valid Wear OS screenshot must include the full-frame image of the app interface.

To those who have successfully rolled out a Wear OS app, would you please tell me what Google is trying to say. Thanks!

Edit: I have taken Yuri's advise have uploaded the 384px by 384px image below for the Wear OS section and created another release. Now, I'm just waiting for Google's feedback. Thanks, Yuri

enter image description here

Second Edit: The image above fixed my issue.

Yuri Schimke
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gerardogala1959
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    I’m voting to close this question because it is off-topic. See [Are developer-centric questions about application stores on topic for Stack Overflow?](https://meta.stackoverflow.com/q/272165/62576) for more information. – Ken White Apr 09 '22 at 01:28
  • Thanks to this excellent new policy now I cannot see the boundary of the app area. I went through recently with the same thing, first I added transparent mask, which also failed. I simply had the emulator's bezel around the app area. Not sure what's wring with that. – Csaba Toth May 07 '22 at 06:27

1 Answers1

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https://support.google.com/googleplay/android-developer/answer/9866151#zippy=%2Cscreenshots

  • Upload screenshots with a minimum size of 384 x 384 pixels, and with a 1:1 aspect ratio.
  • Provide screenshots showing only your app interface. Screenshots must demonstrate the actual in-app or in-game experience, focusing on the core features and content so users can anticipate what the app or game experience will be like.
  • Don’t frame your screenshots in a Wear OS hardware device.
  • Don’t include additional text, graphics, or backgrounds in your Wear OS screenshots that are not a part of your app's interface.
  • Don’t include transparent backgrounds or masking.

Make sure the one on the left does not have a transparent background, prefer a flat black background instead.

Also the one of the right shouldn't have a device in the picture, it should just be the circle of the screen without a frame.

Yuri Schimke
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  • Hi Yuri! I edited my post to include a 800px by 1000px image of my watch. I had to make background white to show my watch which is mainly a black image. Is that what you are suggesting? Thanks! – gerardogala1959 Apr 08 '22 at 07:19
  • No, did you read the doc I linked to? Upload screenshots with a minimum size of 384 x 384 pixels, and with a 1:1 aspect ratio.... Rest of it in the body. – Yuri Schimke Apr 08 '22 at 19:15
  • I tried uploading a 384px by 384px with nothing but the image of my watch and I got "Your app's Play Store listing provided a non-valid Wear OS screenshot aspect such as 1:1 for circular and square screenshots, and 4:5 for rectangular screenshots" – gerardogala1959 Apr 09 '22 at 06:46
  • For my latest attempt, I went to Google Play and downloaded the watch images of Wear OS by Google and put my own image and change the background to a lighter color for clarity. That's the last image on my post. I'm waiting for the results now. – gerardogala1959 Apr 09 '22 at 06:55
  • Look at the images here https://play.google.com/store/apps/details?id=ee.schimke.wear.soyted&hl=en&gl=US which follow the policy. – Yuri Schimke Apr 09 '22 at 09:14
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    "Don’t include transparent backgrounds or masking.". But masking with black is OK :P – Csaba Toth May 07 '22 at 06:28
  • it really had to be black or can be gray or other color? black with black looks awful like on your samples – Emil May 08 '22 at 22:27