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Getting message "Hmm… looks like this file doesn't have a preview we can show you" When I am trying to open a file from SharePoint or from teams. I have tried using teams client as well as online mode the file is not getting open in both the ways.

Note: This behavior is only observed for large files; the small file is getting opened.

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ChaddRobertson
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Simran Gehani
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  • Can you show us how you are opening the file? – ChaddRobertson Apr 19 '22 at 10:48
  • I have added the attachment. – Simran Gehani Apr 19 '22 at 11:42
  • I get the sense that this question would be better asked on https://superuser.com/ – ChaddRobertson Apr 19 '22 at 12:07
  • We are mainly responsible for Microsoft Teams app development related issues. For Microsoft Teams product issues/failures your tenant Admin can reach out to [Microsoft 365 Product Support](https://docs.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide&tabs=online). For general questions about Microsoft Teams please post your question on [Microsoft Teams Community](https://answers.microsoft.com/en-us/msteams/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1). – Prasad-MSFT Apr 19 '22 at 13:16

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