I have downloaded visual studio installer from "https://visualstudio.microsoft.com/downloads/" once its downloaded the installer file, when I click on install it says "Getting visual studio installer ready" and nothing happens after that. my internet connection is good and able to browse and download other files.
Tried this solution as well https://learn.microsoft.com/en-us/answers/questions/216897/visual-studio-2019-error-unable-to-download-instal.html and also tried after restarting machine. still having the same problem. you can find the screenshot for more information.
can anyone suggest what could be the issue. thanks
I could find the following log
[5/11/2022, 16:53:28] === Logging started: 2022/05/11 16:53:28 ===
[5/11/2022, 16:53:28] Executable: C:\Users{username}\Downloads\vs_Community.exe v15.9.28307.1974
[5/11/2022, 16:53:28] --- logging level: standard ---
[5/11/2022, 16:53:28] Directory 'C:\Users{username}\AppData\Local\Temp\481074b13093fff3a2' has been selected for file extraction
[5/11/2022, 16:53:28] Extracting files to: C:\Users{username}\AppData\Local\Temp\481074b13093fff3a2
[5/11/2022, 16:53:28] Extraction took 265 milliseconds
[5/11/2022, 16:53:28] Executing extracted package: 'vs_bootstrapper_d15\vs_setup_bootstrapper.exe ' with commandline ' --env "_SFX_CAB_EXE_PACKAGE:C:\Users{username}\Downloads\vs_Community.exe _SFX_CAB_EXE_ORIGINALWORKINGDIR:C:\Users{username}\Downloads"'
[5/11/2022, 16:55:43] The entire Box execution exiting with result code: 0x0
[5/11/2022, 16:55:43] Launched extracted application exiting with result code: 0x138c
[5/11/2022, 16:55:43] === Logging stopped: 2022/05/11 16:55:43 ===