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StackOverflow community. I have tried to transfer the October cms website from one host to another. As a result, I received 500 error. browser error message

So what was done:

  1. website backup via ssh
  2. database backup
  3. import DB to a new host
  4. website backup was restored
  5. new DB credentials filled into the database.php file

then I tried to contact hostinger support team and they provide me with that answer.

I've tried a few things, such as updating the composer and changing the PHP version, but there are still issues. On PHP 7.2 the error 500 goes away but the page displays a different error. On 8.0 the issue persists even after updating the composer.

as the result, they advised me to create a thread on this website and show the error message.

[05-Jun-2022 12:45:27 UTC] PHP Fatal error: Declaration of DateTime::modify(string $modifier) must be compatible with Carbon\CarbonInterface::modify($modify) in /home/u499609402/domains/bloommo.lt/public_html/vendor/nesbot/carbon/src/Carbon/Carbon.php on line 0

can you help me to fix this?

p.s. the developer that created this October cms project left the team and had no answer to messages. So I have only access to the old server and new host.

Arthur Glushkov
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  • The `browser error message` is useless. That is an error you will see for any server error. What octobercms version are you using? Perhaps you need to update that? – user3783243 Jun 05 '22 at 13:49
  • Looks like OctoberCMS isn't compatible with PHP8, also looks like they changed their business model and are now a SAAS. – user3783243 Jun 05 '22 at 13:56
  • Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. – Community Jun 05 '22 at 21:16
  • Hi, if you are okay it may be a minor issue... please contact me at https://www.fiverr.com/users/hardik_satasiya and share your hosting details may be i can fix your issue (of course no charges) just for credential security – Hardik Satasiya Jun 07 '22 at 09:11

1 Answers1

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Use the same PHP version on the new host that you have used on the old server.

hakre
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  • I tried but the issue is still there. version on the old server: Php 8.0.19 on the new host is PHP 8.0 ( on new host there is no version 8.0.19 only 8.0 or 8.1) – Arthur Glushkov Jun 05 '22 at 14:44
  • That PHP version is way to new for the code, if you want to use it, you've to make the code compatible with that PHP version first. In my answer I was expecting you were looking just to get it run. – hakre Jun 05 '22 at 14:52
  • yep, my goal is to get it to work. i tried to switch PHP version to 7.0 but get this message: Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.2.0". You are running 7.0.33. in /home/u499609402/domains/bloommo.lt/public_html/vendor/composer/platform_check.php on line 24 – Arthur Glushkov Jun 05 '22 at 18:32
  • then I tried to switch to PHP 7.2 and this error message disappeared but 500 error returned. what I can do? – Arthur Glushkov Jun 05 '22 at 18:34
  • 500: Check the SAPIs error log for the real error message. – hakre Jun 05 '22 at 18:37
  • Thank you for your reply, can you please navigate me to where I can check this log? – Arthur Glushkov Jun 06 '22 at 12:53
  • This is most often the webservers' error log (apache or nginx error log) (SAPI = Server API, compare https://stackoverflow.com/q/9948008/367456) – hakre Jun 06 '22 at 13:05