0

We have had reports from some of our testers that the ads in our native android app arent loading for them. I was able to get one of their devices to take a look and it seems that they are receiving the following error when trying to load an ad

  "Code": 3,
                                                                                                  
  "Message": "No ad config.",
                                                                                                  
  "Domain": "com.google.android.gms.ads",
                                                                                                  
  "Cause": "null",
                                                                                                  
  "Response Info": {
                                                                                                    
  "Response ID": "null",
                                                                                                    
  "Mediation Adapter Class Name": "",
                                                                                                    
  "Adapter Responses": []
                                                                                                  

So far I have found 3 devices (two huawei and 1 nothing phone) that aren't loading the ads on the production app. All other devices (Pixels, Samsungs) are loading the ads fine.

The devices dont seem to have any ad blockers installed so I'm not quite sure why this would only be happening on some devices. Any suggestions would be greatly appreciated!

Andy Joyce
  • 2,802
  • 3
  • 15
  • 24
  • Does this answer your question? ["No Ad Config." on onAdFailedToLoad() Method While trying to Load Ads](https://stackoverflow.com/questions/64299247/no-ad-config-on-onadfailedtoload-method-while-trying-to-load-ads) – philoopher97 Nov 09 '22 at 09:20

0 Answers0