Is there a way to allow users with a certain security role ability to pause SLAs on case records in Dynamics 365

Asked Jan 17 '23 at 18:10

Active Jan 18 '23 at 20:00

Viewed 36 times

Can we assign a security role to a user to allow them to pause SLAs or is it anyone that has access to SLA entity?

I only want users in a support team security group to have this ability

edited Jan 18 '23 at 20:00

asked Jan 17 '23 at 18:10

Pro-Gamma

0 Answers0