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I've got a 3rd party software from CDATA to download Xero data to Excel. It has a max of 13 labels which can be downloaded. This is fine for months. Not fine for tracking categories. ie we have a label per employee. CDATA says it is a limitation of the Xero API. That seems like a pretty basic error.

When I checked with CDATA they've said "not me guv".

JimmyB
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    Have you checked the Xero developer documentation to see if there actually is a limit on tracking category downloads? For example some Xero downloads provide less detail in some circumstances - if you try to download multiple invoices, you don't get as much detail as if you download an individual invoice. A bit more detail on exactly what you're trying to download from Xero might help. – droopsnoot Jan 20 '23 at 18:06

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This is not a limitation on the Xero API. We recommend that you have less than 100 options in Xero itself but this is a soft limit.

sallyhornet
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