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my bt 3.0 mouse stopped to work after i had changed battery to the charged one. When i press the right button, the PC is find it, and advice to press tap message to add mouse 3.0 to PC. After few time, there are 2 kinds of action - it has connected to PC, but cursor not moving. After 1 minute the BT mouse record remove from the BT device list. And mouse becomes disconnected again. Or sometimes, when i tap to message, it started to connect, then says, "bt 3.0 mouse connection failed" I had refreshed OS, then removed BT driver, and all BT devices, all HID devices, then tried again after reboot, same useless. I had used this mouse before more than a year, and after battery exchange wasn't need to reconnect it again. My Windows is 10. build 19044.2604

does it a system failure or just mouse is broken itself? (i had wire and wireless 2.4Ghz old mices are operational both in this system. And BT keyboard too.)

ant
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  • the battery may be dead – jsotola Feb 19 '23 at 01:37
  • but how? This happened after i had changed battery to the charged one. – ant Feb 20 '23 at 07:12
  • just a guess ... your post says nothing about the battery state being verified – jsotola Feb 20 '23 at 08:09
  • it's has mentioned at the first line of the message. – ant Feb 20 '23 at 18:56
  • I did read that before I commented ... it is something that I have done myself, replaced a battery in a device with a charged one, only to find out that the charged battery was no good ... that is why I talked about a verified battery – jsotola Feb 20 '23 at 19:04
  • the charger has define by itself, does the battery is good, and show it's state directly on the screen. It mean, that if battery has charged, it's good by default. – ant Jul 22 '23 at 12:55

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