I created a flow that sends a greeting and then a 'wait and reply' widget asking texters what topic they want to talk about before assigning them to a real person. I am executing the flow via Rest-API V2 (twilio-go) in my conversation service. I executed the flow after the onConversationAdded event is triggered.
After replying to the wait and reply widget on my phone, the flow never transitioned to the last Send Message. I think it got stuck in the Conversation service since we do have a custom hook that listens for onMessageAdded webhook. I think I am using Flow within the webhooks wrong. It looks like you can either use webhooks like onConversation added OR trigger a flow. Is there a way I can integrate the flow and use it within the conversation service?
User Journey: Texter texts twilio number, custom webhook with onConversationAdded triggered, flow is executed from start to finish.
