we use jira as our ITSM tool. Often our end users send screenhosts in the tickets and we need to manually retype the text from it (exceptions, urls...). It would be great if we could automatically extract the text from images in jira by some OCR tool. But so far I was not able to find any simple solution. Do you know something?
I tried some OCR Tools which works fine. But I would like to have something directly in Jira so I do not have to switch into another app.