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Questions tagged [cisco-jtapi]

Cisco JTAPI conforms to Sun's JTAPI 1.2 specification. Cisco JTAPI is a set of Java packages, supplying a robust object-oriented CTI development environment for multiple platforms.

Cisco JTAPI conforms to Sun's JTAPI 1.2 specification. Cisco JTAPI is a set of Java packages, supplying a robust object-oriented CTI development environment for multiple platforms. Cisco Unified Communication Manager (Unified CM) exposes sophisticated call control of IP telephony devices and soft-clients via the Computer Telephony JTAPI interface. Cisco's JTAPI enables custom applications to monitor telephony-enabled devices and call events, as well as establish first- and third-party call control.

  • Provides 1st Party Call Control - Perfect fit for desktop softphones and server-based IVR applications
  • Provides 3rd Party Call Control - Perfect fit for server or desktop applications that perform screen pops for incoming calls and click-to-connect from Windows applications
  • Provides all the hooks necessary to integrate with standard or custom RTP libraries (for example: Java Media Framework), but does not provide a specific audio implementation
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How to use cBarge (Barge) to create conference with JTApi

We have 2 cisco phones: one for call manager and another for his superviser. We need to create a conference when the manager answers and put the supervisor's phone on mute. We are trying to achieve it using JTApi: wait for event TermConnActiveEv,…
balbelias
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getting nullPointerException with commons-httpclient and EWSJavaAPI

i am using EWS Java API 1.1.5 and i am trying to bind the service to inbox folder as follows: ExchangeService service = new ExchangeService(); ExchangeCredentials credentials = new WebCredentials(email, password); …
Mahmoud Saleh
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Cisco Mobility regarding JTAPI

I'm developing an application using the Cisco JTAPI API. But one issue I'm facing is when the user enables mobility on his VoIP telephone. Then I'm unable to control the mobility call (the call forwarded to fx. the users mobile phone) through the…
Thomas Kobber Panum
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Cisco JTAPI to CUCM

I have been tasked with writing an application that lets users place calls to Cisco Unified Callmanager 8.6. The contact list will not be provided by the UCM. It will be provided elsewhere. I find both the documentation and examples provided by…
scav
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jtapi Address is out of service error

I am new to JTAPI I Install Cisco Client And Test It. and every things was alright.Then I decide to Write Code to call a Phone via JTAPI and I got the following Exception : "Address is out of service" I cant understand where The problem Is Here's…
user5296198
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Communicate two IVR application

I'm trying to communicate two IVR application with each other . One of them is caller , the other is called. This idea for the test autimation on ivr flows . But there is an issue on when receiver IVR asks for an input which has only DTMF options ,…
D.SAHIN
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How to find out in Cisco JTAPI if a phone call is connected?

I'm trying to find out how to know if a call is connected, meaning the call was answered and the talking started. I have the issue where the call is connected immediately after dialing, there is no ringback at all, and I was not able to figure out…
Robert Pletscher
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JTAPI for CUCM Multi Cluster

How to use JTAPI for multi-cluster of CUCM (Cisco Unified Communication Manager)? As my understanding, if there is only one cluster, I should create a JTAPI Provider instance for the cluster, and work on it for making calls, monitoring calls. But if…
Simon Liu
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Real time calling functionality between 2 Cisco IP phones each connected to a PC

I have 2 Cisco IP phones each connected to a PC through splitters with phone's mic output to PC speaker input and vice versa. I have a portal with an on-screen dialer for dialing from one phone to another. I have used Cisco WebDialer api to make…
Assassin
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Cisco visual message waiting indicator (VMWI or MVI) without SIP

How can I programmatically illuminate Cisco IP Phones Visual message waiting indicator (VMWI or MWI)? P.S.: I have a similar question Cisco visual message waiting indicator ( VMWI or MVI ) but this is different since I do not look for SIP message…
Hippias Minor
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Get max length for title and prompt for an ip phone?

i am developing a JTapi application that will work on all models of ip phones, and i display title and prompt dynamically, and i was wondering how to get max length for title and prompt for an ip phone model.
Mahmoud Saleh
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How to do scalability testing for a JTAPI application

I have an existing JTAPI application that I'm going to be enhancing and refactoring. One of the first concerns is if the new enhancements will scale reasonably well to larger number of IP phones. I've done scalability testing of web services by…
Dean Schulze
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Getting RTP ports of the held call after using consult

I am using call consult in my script: dialoutCall = (CiscoCall) provider.createCall(); TerminalConnection terminalConnection = ctipTerminal.getTerminalConnections()[0]; dialoutCall.consult(terminalConnection,dialToNum); when using consult the other…
Amit
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How to check if extension (phone number) is reachable?

I would like to check if some phone number is reachable from Cisco UCM. Another member of my company is getting the error "Redirect destination is out of order" when trying to redirect the CiscoConnection to another phone number (to the voicemail).…
Zygmuntix
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Process INVITES when recording is enabled on both parties phones in Cisco CUCM

I am using jain-sip to implement a sip server to process call events and then record the calls in Cisco CUCM. It works fine when a call is made from a recording-enabled phone to a recording-disabled phone or vice versa. I receive two INVITES one for…
Sikander
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