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Questions tagged [docusignapi]

This tag can be used for programming related questions which may involve implementation of DocuSign technologies. Questions that do not involve programming are not on-topic. DocuSign System of Agreement products include eSignature, Click, Notary, CLM (contract lifecycle management), Rooms, and more.

This tag is for questions and knowledge sharing surrounding the use of DocuSign's REST or SOAP APIs. DocuSign's APIs can be integrated into any website, app, or embedded system that can make HTTP requests.

Main Resource: DocuSign Developer Center

Language-specific libraries: DocuSign GitHub Repository

Common tasks you can accomplish with the DocuSign APIs:

  • Request legally binding signatures on virtually any type of document
  • Embed document signing into your app or website
  • Collect form-data from recipients
  • Track documents in real-time
  • Enable multi-factor recipient authentication
  • Much more...

See the DocuSign DevCenter page for code samples showing common API workflows like sending documents for signature, embedded signing, polling for status; API reference documentation and more.

Tag usage

The tag is used for programming related questions with DocuSign technologies.

For non-programming DocuSign questions, please visit the DocuSign Community

5986 questions
75
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12 answers

Error: error:0909006C:PEM routines:get_name:no start line - node

I have cloned this repo (https://github.com/docusign/code-examples-node) and believe I have entered all required keys and codes. But, when I try to authenticate with JWT I get this error: at Sign.sign (internal/crypto/sig.js:105:29) at…
Jack
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12
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1 answer

RestSharp error when shared as a dependency and different publicKeyTokens

Using APIs from Docusign, Twilio and Auth0. All 3 have RestSharp.dll as a dependency. If I use the RestSharp.dll included with the Docusign package, Docusign works well but Auth0 and Twillio give errors: Could not load file or assembly 'RestSharp,…
Ben B
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10
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7 answers

Resend DocuSign Emails

Is there an API endpoint which allows me to retrigger emails to recipients? Sometimes users may not get or lose the DocuSign emails which contain their signing link. I'd like to be able to send those emails again on demand.
Jonathan Mui
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9
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2 answers

How frequently can I safely cache the baseUrl?

Before each request to the DocuSign REST API, I make a call to https://demo.docusign.net/restapi/v2/login_information. But the only information I need from that response is the first baseUrl attribute, which never seems to change. If it truly never…
Andrew Bezzub
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8
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3 answers

Pdf2Image library failing to read pdf signed using DocuSign

I'm trying to convert a pdf signed using DocuSign to image format. We are facing the error in convert_from_path method. Code and error are shown below: import pdf2image data=pdf2image.convert_from_path('name.pdf') PDFPageCountError: Unable to get…
Karthik B.G
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8
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2 answers

Post Go Live issue with Docusign using node.js

Here is my issue: We integrated docusign in our application, server side with nodejs using this tutorial https://github.com/docusign/docusign-node-client ("OAuth JSON Web Token (JWT) Grant" section) We have done the "Go Live Process": our…
Arnaud
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8
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7 answers

DocuSign Authorization Code Grant flow returns invalid_grant error

The DocuSign documentation goes through an easy to follow authorization flow for code grant. I'm able to get the "code" from the initial GET request to /oath/auth but getting the tokens gives me an error of "invalid_grant" when I try in postman.…
welc0199
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8
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1 answer

Does the DocuSign API support google analytics?

I have a funnel that hops over to DocuSign mid-stream and then back to my site. Analytics is correctly reporting this as an "exit", but I want the DocuSign step to be included in my funnel. Does DocuSign support cross domain tracking with Google…
jefferson5
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7
votes
2 answers

DocuSign Integrator Key is not found or disabled

I created a new developer account on DocuSign, generated the integrator key. Now i am trying to submit a GET request for retrieving account information but I keep getting error message "Integrator key is not found or disabled" Below is my request…
user7400346
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7
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1 answer

Meaning of `authenticationMethod` and `authenticationInstant` in "Post Recipient View"

According to the API docs for "Post Recipient View", the attributes mean: authenticationMethod: A sender created value that indicates the convention used to authenticate the signer. This information is included in the Certificate of…
Simon Lepkin
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7
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1 answer

Docusign: creating envelopes through templates with the REST API and prefilling tags

I'm integrating Docusign so that recipients can see their envelopes embedded on my site. I first create the envelope with the api, and I'm attempting to prefill Data Fields using dynamic data. As far as I can tell, there's nothing wrong with my json…
Dan Palumbo
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7
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2 answers

DocuSign: How to prefill multiple text tabs with the same label?

I have multiple text tabs that all have the exact same label in a template. When I send recipient tab data to prefill these only the first one is prefilled, rest of them are empty. I have found this support ticket. But it contains contradicting…
muhuk
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6
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1 answer

Docusign api error in fetching documentbase64 through docusign node js sdk

I am getting below error while fetching documentbase64. The custom error module does not recognize this error
Deepak
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6
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1 answer

How to use DocuSign API without having the user login

I've been pulling my hair out trying to get DocuSign to work with my website. The basic idea is: Anonymous user lands on page with form User fills out form Before submit generate PDF from details Ask user to sign by clicking button Takes user…
Jonathan P
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6
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7 answers

redirect URI is not registered properly with DocuSign

i am running the DOCUSIGN example code "eg-03-node-auth-code-grant" to check how embedded signing works(at https://localhost:5000). So after the signing is complete i would want it to return to another app. I have my other app running at…
Ann
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