Microsoft Dynamics 365 is Microsoft's latest a multi-lingual Enterprise Business Solution (CRM + ERP). It makes use of Apps to segregate Sales, Marketing, Customer Service, Field Service, Project Service and Portal Functionalities.
Microsoft Dynamics 365 is Microsoft's latest a multi-lingual Enterprise Business Solution (CRM + ERP) which combines Dynamics CRM, Dynamics AX, Dynamics NAV, etc under one roof. It makes use of Apps to segregate functionality such as Dynamics 365 for Sales App, Dynamics 365 for Customer Service App, Dynamics 365 for Project Service Automation App, Dynamics 365 for Field Service App, Dynamics 365 for Operations App, Dynamics 365 for Financials App, and Dynamics 365 for Marketing App. It also includes Portal Capabilities, Flow and Power Apps as part of its packaging. You can either purchase individual Apps or bundle them together.