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Questions tagged [helpshift]

16 questions
3
votes
1 answer

Heplshift Error: android.database.sqlite.SQLiteDiskIOException: disk I/O error (code 1802)

I use helpshift in my app and catch this crash. It happened in some device, but not all. Please, help me fix this crash. Fatal Exception: android.database.sqlite.SQLiteDiskIOException: disk I/O error (code 1802) Error Code : 1802…
Александр Попов
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3
votes
1 answer

Run a function after push notification

I'm developing an iOS app for iPad. I'm using Push notifications with a service called HelpShift. I'd like to run a piece of code when the users taps the notification. It actually works when the app is active, but when it's background or inactive,…
Marti Serra Vivancos
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2
votes
1 answer

Jsoup login with form (post)

After reading some examples, I wanted to implement a crawler for helpshift with login such as: https://target.helpshift.com/login/?next=%2Fadmin%2Fissues%2F import org.jsoup.Connection; import org.jsoup.Jsoup; import…
DeMarco
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1
vote
1 answer

Unity add a sdk got the `no resources found` error

I use a Unity to create my game. And I integrate a SDK. When I build to the APK, I got a error. Error:(238) Error retrieving parent for item: No resource found that matches the given name'Animation.AppCompat.Dialog'. Error:(256) Error…
manlok manlok
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1
vote
1 answer

OkHttp android 5 crash adcolony and helpshift

on android 5 only, some 3rd party sdks (adcolony and helpshift) crashes randomly (most of the time when app just started). On android 5 below, both works fine. Both of them crashes on…
user3777808
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1
vote
1 answer

Localizing Helpshift iOS Swift

I want to use the localized version of Helpshift but it always seems to be appearing in English. How do I get it to work? This is how I show the corresponding viewcontrollers at the moment: case .FAQ: HelpshiftSupport.showFAQs(self,…
Rutger Huijsmans
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0
votes
1 answer

Can Data studio be integrated with helpshift?

I'm looking to integrate Helpshift program with Data Studio. Is this possible? If so, how? Thank you!
mau
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0
votes
1 answer

Getting an error in Android studio when integrating the Helpshift API (null pointer exception)

I'm getting a null point exception in Android studio. I'm trying to integrate Helpshift into my current app. The null point is being called on the help button I think. The error I'm getting is: java.lang.NullPointerException: Attempt to invoke…
Leo Connelly
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0
votes
2 answers

Android, Getting an error, Execution failed for task ':app:processDebugManifest'. > Manifest merger failed, when trying to integrate Helpshift plugin

I'm getting this error with my code when I try and implement a plugin called Helpshift. Error:Execution failed for task ':app:processDebugManifest'.> Manifest merger failed : Attribute meta-data#android.support.VERSION@value value=(26.0.1)…
Sam Wilson
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0
votes
1 answer

Getting an error in my manifest.xml file "The uses SDK element must be a direct child of the manifest root element"

I'm currently trying to integrate Helpshift with my Android app. I'm getting an error in Android studio when I try to add the uses sdk block of code to the manifest.
Sam Wilson
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0
votes
1 answer

Inflateexception if I try to load Helpshift fragment

I created a Demoapplication with Actionbar. In the NavDrawer, there are 2 Elements, which loads different Fragments. If I try to load. Support.getFAQFragment(...), the following error appears: Process: com.helpshiftdemo.baumar.helpshiftdemo, PID:…
b4um11
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0
votes
1 answer

Crash In Helpshift Android

I am getting following stack on after sending first message to helpshift. I am very new to android and do not understand how to debug this. Also this crash happens one in 5 times so I am not sure how to reproduce n fix it. 0 …
ila
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0
votes
2 answers

Helpshift FATAL EXCEPTION [android]

My project Integrated Helpshift SDK. Before updated current version sdk v3.9.0, my app running ok. But this time I have falta exception. This is logcat: E/AndroidRuntime﹕ FATAL EXCEPTION: Thread-5111 Process: my.packge.app, PID: 14498 …
vinsDev
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0
votes
1 answer

What does the localize button in Xcode do?

I am working on a Unity3d game for iOS which uses the Helpshift plugin for customer support. Unity version : 4.6.4p1. Xcode version : 6.1.1 The problem is that the popup for the plugin appears without any buttons. But this gets fixed if one…
Anur P
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0
votes
2 answers

plugins.cordova.io - Helpshift-Plugin on Phonegap Build

PhonegapBuild now supports Plugins from the Cordova Plugin Site (This is sooo great :)!) But i have a problem installing the Helpshift Plugin "com.helpshift.HSPhoneGapPlugin". I always get an Error when pg tries to build the iOS-app... "Oh geez.…
mczernin
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