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Questions tagged [smooch]

Smooch is a chat API with SDKs for Web, Android and iOS.

Smooch.io is a platform that powers messaging in your software products or services across any messaging channel. The unified API and built-in integrations allow your software to connect with customers across a broad set of messaging platforms and channels without having to repeatedly adapt your code for each channel API.

Smooch supports a large ever-growing set of channels to facilitate rich cross-channel messaging experiences for users while simplifying the development process and reducing maintenance costs for your team.

Smooch offers REST APIs as well as SDKs for iOS, Android and Web that can be embedded in your mobile apps and websites.

Resources:

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Using 2 or more GCM Intent Services in one Application

I am writing an application that integrates with Smooch and Carnival. Both these libraries receive GCM push messages using the standard approach of defining a GCM Intent Service to receive messages. When I use only Smooch, everything works great.…
Greg Ennis
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How to send and retrieve real time messages & media files using SupportKit on iOS

I am using Slack with SupportKit v2.9.0. I want to be able to retrieve messages and media files from other users in other channels. (BOOL) application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions { …
Sport
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Proactive message using smooch telegram and zendesk

I need to contact my userbase using telegram via smooch, the flow is: send a message to users with the bot link the user clicks the link and accepts to receive messages from the bot using smooch webhook, I need to recognize the user on my system…
CoreyKcK
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Smooch to Line Message Giving Forbidden in Smooch Logs

I am trying to integrate with Line using Smooch. Everything is fine except I am not able to receive the message from Smooch to Line APP. Giving Forbidden Error. Below are the logs from Smooch Dashboard. Line to Smooch----OK Smooch to HTTP…
Vijay
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Smooch: How to do postback dependent state transition?

I am trying to transition the script from one state to another based on Smooch postback payloads; but getting error code H12. Consider the example https://github.com/smooch/smooch-bot-example Say I modify the script…
sera
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Setup smooch-js with RequireJS

I followed Smooch instructions with no success. Here is the minimal code that fails for me: …
Maxime R.
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Application is getting crashed when cordova-smooch plugin is used with camera plugin

I am getting this error when I use smooch SDK with cordova camera plugin. Fatal Exception: java.lang.RuntimeException: Unable to resume activity {com.ionicframework.smooch310486/com.ionicframework.smooch310486.MainActivity}:…
Samal
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Can't create webhook through v2 api endpoint

I am trying to dispatch webhook create endpoint and getting 403 Forbidden response code with no error information in body. My request looks like: POST /v2/apps/618ce23498488b00e1582723/integrations/618ce235a6ccf400e1a4b992/webhooks HTTP/1.1 Host:…
Vlad Zinko
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How to open a link from Smooch chat at webView instead Safari browser Swift

I'm using Smooch library for integration chat into the app. In addition, I've implemented Universal Links. Programming language - Swift / iOS version - 12.4+ / Smooch SDK version 7.12 Problem: When I am tapping on the link from Smooch chat it…
Nikita Koniukh
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Previewing Smooch videos in Whatsapp

I am sending videos from my Smooch account to users. This is the relevant part of the code I'm using for testing: var stream = fs.createReadStream('./video.mp4') smooch.attachments.create({ appId: appId, …
ignatius3
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Securing Smooch Webhooks

I use smooch whatsapp integration and smooch webhook to create a bot in whatsapp. I want to authenticate the posts that come from my webhook. I saw in the documents that there is a variable in the headers: x-api-key, that should be used exactly for…
Hodaya Shalom
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Linking not supported for whatsapp sandbox integrations

I'm trying to follow this guide to start business initiated conversation in WhatsApp. I successfully created the user in the first step, but I cannot link it to the WhatsApp channel. I'm calling API POST…
Alexander Shestakov
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Issue with adding my FileProvider

If I try to add my FileProvider like this:
rosu alin
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Can I use Smooch.io for different NLP than it provide?

So I have built my chatbot with Recast.ai which provide different channels to integrate to like a telegram, facebook, etc. Now I want to build the same chatbot with the native iOS and Android platforms. So can use the recast.ai's NLP for integrating…
Fatin Wasta
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Is it possible to add smooch as a tab in the BottomNavigationView

I´m trying to integrate Smooch chat in my Android application, using it as a tab in the bottom navigation. Is it possible to embed it in some way? If not, what do you recommend? Regards.
Antonio Nuño
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