Questions tagged [voxeo]

Voxeo Prophecy is an interactive voice response software created by Voxeo Corp.

6 questions
3
votes
0 answers

voiceXML, basic flow control. Goto tag does not work

I have wrote this basic voiceXML application, but I am stuck for hours on a basic flow control issue. The goto tag () does not work. I keep staying in the loop for variable name offset. Any help would be great. Thanks…
Node.JS
  • 1,042
  • 6
  • 44
  • 114
2
votes
0 answers

Sporadic audio playback issue on Voxeo Prophecy (audio playback conflict)

Prophecy version: 14.5.2 I am using the following CCXML line to playback audio files over a phone call: This works the majority of the time. However sometime a few threads will begin having…
Jack Zach Tibbles
  • 800
  • 1
  • 11
  • 27
1
vote
1 answer

What's the difference between tag inside the tag and out of it?

The tag can be written under tag and also outside of the tag, under the a
tag. So what's the difference between these two way of writing code? And In which scenario this will be beneficial? Example can be found in :…
Ashis Jena
  • 450
  • 1
  • 8
  • 17
1
vote
2 answers

CallerID in Dialogue

In my Rivr application I was using firstTurn.getParameter("nexmo_caller_id"); to get caller ID as I saw that parameter passed by Nexmo, but I've changed to Voxeo and obviously that is not working anymore. Does Rivr has any standard method to get…
icordoba
  • 1,834
  • 2
  • 33
  • 60
0
votes
1 answer

I need to use the VXML disconnect element to disconnect from a call

I need to be able to simulate a call disconnect using vxml. I have attempted to implement this following along with the development guide here: https://help.voxeo.com/go/vxml/elements.disconnect
Dr.Tautology
  • 416
  • 1
  • 8
  • 19
0
votes
1 answer

How to program to accept DTMF tone as input (IVR Automation)

I am looking to automate IVR Regression testing using Voxeo Prophecy. the challenge I am running into is how to simulate DTMF input collection. I have been able to build a CCXML application in Voxeo Prophecy that invokes my VXML application. I am…
Vikas Prasad
  • 121
  • 2
  • 13