Questions tagged [zammad]

Available OS

Zammad Community Edition is available for the following server operating system :

Documentation

Full documentation is available here : https://zammad.org/documentation

15 questions
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Zammad SAML - OneLogin::RubySaml::ValidationError, Fingerprint mismatch

I am trying to configure SAML authentication for Zammad and I keep getting this fingerprint mismatch which does not make sense. I had compute the fingerprint using OpenSSL, both SHA1 and SHA256 and I'm still getting the fingerprint mismatch. I tried…
PassoGiau
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1 answer

Zammad Community sporadic Error 405 Not Allowed behind Synology nginx Reverse Proxy

This morning I get sometimes irregularly the 405 Not Allowed error message on my Zammad Community App ! == Info Ubuntu 20.04LTS Apache/2.4.41 Zammad Community 3.4.x ElasticSearch 7.8.1 Deb Synology DSM 6.2.3.25426 == Error details Error 405 on…
Meloman
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Using zammad behind nginx reverse proxy - Unable to login/sign up with Microsoft

All zammad functionality is working fine except for login/signup with Microsoft Error: My nginx reverse proxy config is: # Settings for a TLS enabled server. upstream backend { server 192.168.99.99:443; } server { ssl on; listen 9443…
Sana.91
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Zammad integration to 3CX

I will like to integrate a Zammad installation to 3CX PBX. I found how to do it on the 3CX documentation but, I didn't found a great suggestion. Am open for more suggestion especially a great example.
Tchadozor
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Kerberos SSO with Apache and Zammad not working

I want to introduce the ticket system Zammad with SSO, but after days of configuration it's not working. The LDAP source is Active Directory. I installed it on Debian 12 and switched from Nginx to Apache as described in the SSO tutorial from…
0
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1 answer

Postgres on K8s: mkdir: cannot create directory ‘/bitnami/postgresql/data’: Permission denied while Initializing PostgreSQL database

I am using zammad helm to launch zammad on my Kubernetes cluster (bare metal) . It uses bitnami postgreSql chart to provision Postgres database. the problem is that whenever i install helm with --set volumePermissions.enabled=true: helm upgrade…
Sana.91
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An error occurred while installing racc (1.6.0), and Bundler cannot continue (Ubuntu 20)

Hello While installing Zammad 5.1 on Ubuntu 20.04 I get the following after upgrading Ruby and running the command : bundle install --without test development postgres I get this error : An error occurred while installing racc (1.6.0), and Bundler…
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Problem integrating SAML SSO authentication on Zammad using omniauth-saml

I am facing some issues to implement SAML SSO integration. The system I am working with use Zammad (Ruby on Rails) as framework, and omniauth-saml to make the SSO flow. What happens is that everything goes very well until the Auth0 server call…
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PHP Access Zammad API: cURL error 60: SSL certificate problem

I want to use the Zammad API: https://github.com/zammad/zammad-api-client-php The target is to read the Tickets. The following PHP Version is used: 8.0.1 (MAMP Windows) But as a Result I just get an certification-error in the file "php_error.log". …
CodeDude
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can not connect zammad remotely, outside

I have installed zammad on ubuntu 20.4, I can open zammad with localhost address but can not connect to zammad from remote with server IP address I have edited the file /etc/nginx/sites-available/zammad.conf # # this is the nginx config for…
Jonibek
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Zammad: error in zammad run rails r "Setting.set('es_url', 'http://localhost:9200')"

I am installing zammad in Ubuntu 22.04.1, and when I run this command: zammad run rails r "Setting.set('es_url', 'http://localhost:9200')" got this…
Jonibek
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Restarting docker-compose after running rake assets:precompile resets the changes

I'm currently trying to use Zammad Open Source, a helpdesk ticketing system with Docker-compose. However I have used it on a non-docker setup before and I edited the html views and added some logos and extra features that are required by my team.…
Ariff Saad
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Zammad Feedbackform with hCaptcha in Grav

I am in the process of creating a website with Grav. I use Zammad as a ticket system and would like to include the feedback form on the page. For this I use the API of Zammad "https://admin-docs.zammad.org/en/latest/channels/form.html". This works…
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1 answer

Zammad Community Livechat Websocket connection not working through Synology Application Portal

I have a VM on our LAN with Ubuntu 20.04 and Zammad Community installed and working. We use Synology Application Portal (Reverse-Proxy using nginx) to access it from outside and this is working too. But a functionnality of Zammad is Livechat and…
Meloman
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Zammad API: Create ticket with tag

For those who don't want to read the whole question: I'm looking for the index in the API-Request (Zammad) to set a tag while creating a ticket. Details: I'm using PHP to make an API-Request to my server where Zammad is installed. The following…