I have over 20 years of technology and operations management experience, most of which has been in the consumer financial services industry. Prior to re-joining Western Union, I have started and led DesignMind's Big Data and Data Science consulting practice, and worked as CTO of Prosper.com (first American peer-to-peer lending marketplace). Before that I worked as an independent consultant for various European consumer finance organizations, including Rabobank (The Netherlands), Clarima of Unicredit Group (Italy) and Consum.it of MPS (Italy), and for MasterCard Advisors.

Prior to my work as an independent consultant, I have worked for Capital One in the United Kingdom and Italy, serving in various operations and technology management capacities. In particular I was responsible for the operational and technological setup of Capital One's Italian start-up business (2001-2003).

I have an MSc in Management Science and Statistics, a BA (Hons) in Philosophy and Psychological Studies, a BSc in Interdisciplinary Studies and I have also followed INSEAD's International Executive Programme.

Specialties: Technology & Operations Management, Operational Optimization, Business Process Reingeneering, Data-Warehousing, Business Intelligence, Big Data and Data Analytics.