Carrier Brief: I am a Passionate, Confident, Self-driven and Determined Team Player with outstanding interpersonal capability with zeal to learn new technologies and techniques. Having 7.6 years of rich working experience in DOT NET technology. Worked in various areas like Product Development (Coding), Consultation, Testing and Support, having Knowledge of domains like Finance, Hospitality, and Telecom [With applications like CRM, ERP, and FSM]. Knowledge of various domains like Finance, Hospitality, Telecom [With applications like CRM, ERP, and FSM]. Was passively involved in the activities like contribution to Requirements Analysis, Software Design, Implementation, Testing, Project Delivery, R&D and POC of new and old concepts, while doing same have acquired great in-depth knowledge & abilities of several business workflows.
Details of day to day tasks: Working in conjunction with Developers, Managers and Clients for various requirements, development and maintenance activities. Producing detailed specifications and writing the program codes. Worked in Migration Projects (Version Migration and Product Migration). Test the product in controlled and Maintaining the Production systems once they are up and running. Coordinate with implementation & maintenance team. Preparation of training manuals for users and software support. Provide support to and training to internal and end user. Respond to e-mail, telephone and remote support to for support Tickets. Determine minimal use-case to recreate the issue, and get issues solved from Developer. If possible provide concise details to the developer for further analysis and resolution. Investigating application and testing the product to required functionality. Creating crystal reports or editing existing reports to accommodate the client requirement. Reconstruction of the issue and proposing solution writing wikis to save knowledge gained from learning, for future reference.