I have over five years of experience in ICT support , System administration, system development, Mobile/online banking development, configuration and administration, Cyber Security and I am confident I will be an excellent fit for Digital & E-Channels Support Officer position. My experience has provided me with innovative and technical skills necessary to successfully provide your institution with multifaceted technical solutions across a wide range of platforms. I’m currently working at TRAMOM SACCO LTD as a system administrator where I am responsible for Core banking system administration, E-channels (B2C, C2B, Pesalink, USSD, Mobile App etc.) administration, System Security, Installation, configuration & maintenance of computer hardware, software, systems, networks, printers and scanners, development of new solutions e.g. online banking solutions and integration to other systems. I am also responsible for firewall and network administration in the organization.
I have refined my strengths during and after school where I provided solutions in database technology, programming, operating systems. The following is a snapshot of my broader technical skills with ability to demonstrate each whenever required:

 Excellent skills MIS administration and maintenance. (MS dynamics Nav,TPS, office 365 & tools, custom web, DB etc)

 Excellent skills in server/cloud administration and maintenance (microservices architectures, SOA etc.).

 Excellent skills in Database administration (SQL, MySQL, SQLite, PostgreSQL, Oracle DB, MongoDB, Firebase etc.).

 Excellent skills in agile Project management, development and administration.  Network administration, Cyber Security & Firewall implementation/management (Netgate, Sophos, Fortigate & Custom etc.)

 Call Center/PBX Administration and maintenance.

 Excellent skills in custom .NET Web, Desktop and Mobile Applications (Web design, Desktop application development, Service/Console application development, Mobile applications, REST etc.) development.

 Agile Project management, development and administration.

 ICT Policy Making, compliance & implementation.

 Installation, configuration & maintenance of computer hardware, software, systems, networks, printers and scanners.

 User support & training.

 E-channels/API implementation and Management (M-PESA C2B, B2C, PESALINK, IPRS integration, CRB etc.)

 Telephones Systems installation, configurations and management.

I am at my best in a job where I can work in a team, but also have the chance to concentrate in privacy, and have some level of both independence and collaboration in decision-making. Also am confident and succeed in performing complex tasks and processes within a tight schedule, and occasional work stress does not bother me. Pragmatic tasks where I am working with concrete things bring the best out of me.