Manage the Build and Release function for mobile devices, with customers varying with examples such as E2E / last mile couriers, engineers and banks. Total number of devices under the umbrella of Build and Release Management is in excess of 100,000 units.

End to end planning for releases for mobile devices through a range of different MDM platforms for OTA deployment, or physical in hand releases where OTA is not possible.

The build devices up to their highest possible specification, with the latest patches from the hardware supplier

Problem Management in the form of regular meetings, either in person or via phone, with customers and hardware suppliers to discuss any problems with their devices, and a route to resolution

Act as an internal 3rd line support to the Service Desk, where any Build and Release related queries or incidents can be investigated