Alan R Tonn

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reputation
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Technological “Renaissance Man” with 15+ years of building computer hardware and software configurations. Provided Training, Repair, Installation, Configuration, Troubleshooting, VBA MS Office Automation and MS Access Database Application Programming. Skilled in Recording, Creating, Editing, Converting, Production of Video and Audio media for Presentations, Social Events, Advertising and Promotion.

10+ years of excellent customer service whether face to face, over the phone or through email. Experienced in project coordination, trip planning and order processing. Responsive and effective member of IT “Help Desk” team with a “teaching the user” instead of “doing it for them” attitude.

Excited about technology and its benefits to businesses and customers. Believe in efficiency of systems to reduce redundancy and increase productivity. Always willing to learn new software, technology and systems. Honest, loyal, trust worthy, dependable, willing to do what it takes to get a job done.