Active in IT since 1994. Contractor since 1997.

Industry experience

• Banking, trading • Utilities, electricity, oil and gas • Telco, internet provision • Police, investigative support tooling • Aviation, FIDS, passenger support, cargo support

Goals

Deliver return on investment on IT infrastructure assets by smart performance and availability monitoring and dynamic, flexible inventory scanning of hard and soft assets. Specialties

• HP BTO and ITSM tooling expertise (BSM, uCMDB, NNM, OOSA, OM) • Front Office, Dealingroom infrastructure management • Automated infrastructure discovery • Configuration management • Infrastructure and application monitoring • UNIX, Oracle, scripting (Perl/Python/Shell) • Development in CRM/MOSS (.NET/C#) • Performance analysis, tuning and optimization