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I'm attempting to connect a SIP iOS app to a digital SIP line hosted by RingCentral. The settings for the line, as given by RingCentral, are: 

SIP Domain: sip.ringcentral.com:5060
Outbound proxy: sip11.ringcentral.com:5090
Username: 12148656048
Password: -password-
Authorization ID: -same as password-

So, I've set up the SIP app like this: 

-Identity Settings-

Display name: Line1
Public id: sip:12148656048@sip.ringcentral.com
Private id: 12148656048
Password: -password-
Realm: sip.ringcentral.com

-Network settings-

Proxy Host: sip11.ringcentral.com
Proxy Port: 5090
Transport: UDP
Enable SigComp: OFF

-NAT Traversal settings-

Enable STUN: OFF
Discover: OFF
Server: numb.viagenie.ca
Port: 3478

My app fails to connect to the server. Can anybody spot the error there? FYI the app i'm using is iDoubs, and I've been able to connect this to multiple SIP servers such as sip2sip.info and voipraider.com. Any help would be really appreciated.

EDIT: Here is a post on their board which talks about setting up a similar app on Android - LINK. I've posted this question on their board as well but have yet to get a reply.

Grokify
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Dimitar08
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  • You should ask Ring Central. They are VERY picky about devices, even if you get one on their recommended list it might not work.. Why not use their app? –  May 26 '12 at 20:34
  • I'm writing my own app based on the open source iDoubs project, and I want to have an actual phone number assigned to it, which will call the app. I'll call ringcentral soon to see if they can help, even though I haven't heard anything good about their support. – Dimitar08 May 26 '12 at 21:03
  • See more information on RingCentral and BYOD SIP here: https://success.ringcentral.com/articles/RC_Knowledge_Article/4966 . The RingCentral success team can assist with this here: https://success.ringcentral.com/ . – Grokify Sep 14 '18 at 00:09

2 Answers2

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Tyler from RingCentral Has a demo using SIP.js connecting to RingCentral SIP server, here: https://github.com/tylerlong/ringcentral-webrtc/blob/master/index.js

ZHAO Xudong
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Here is an article to configure RingCentral for Zoiper: https://medium.com/ringcentral-developers/setup-zoiper-as-a-ringcentral-device-ad484a81d317

If iDoubs is a similar product as Zoiper you should be able to setup it as well.

Tyler Liu
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