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Questions tagged [ringcentral]

For developer questions related to using RingCentral Developer Platform API, SDKs, client libraries, sample apps, and other programming tasks.

RingCentral provides a unified communications platform with APIs for voice, SMS, team messaging, meetings, and fax. (source)

248 questions
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Add new contact with RingCentral API

I want to develop application in Java where it can add new contact in address book with all its related details. I need a backend RC API to do that task for me and will be called from my application. What is the most relevant RC API to do that? So…
Ravi J
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Stop RingCentral softphone from auto dialing call when using RingCentral URI rcmobile

I have a WinForms app in which I need to allow the user to click a phone icon and have the RingCentral softphone app open with the number in question auto populated. I have done this successfully, however, it autodials the number every time. The…
Jeremy Hardin
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OAuth2 INTRIDEA gem and HTTP basic authentication header

Using INTRIDEA's OAuth2 Ruby gem, is there a recommended way to add the HTTP basic authentication header using the password strategy? This approach is recommended by IETF RFC 6749 and required by the Yahoo and RingCentral OAuth 2.0…
Grokify
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1 answer

Team creation with C# for RC glip

We are trying to use C# code to create team in Glip. I already referred to this article: https://medium.com/ringcentral-developers/apis-for-ringcentral-team-messaging-tasks-a-brief-intro-4a2c38c8ce2d Though it has Glip APIs references but not…
Chaitali
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2 answers

RingCentral Swift compile fail

I am new to RingCentral. I am trying with RingCentral Swift for iOS application. I am checking the reference here. I am getting following issue of compile failure: *** Fetching Alamofire *** Fetching ObjectMapper *** Checking out ObjectMapper at…
Shivram Krishnan
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How to satisfy "media/message-store" API call requirement in the RingCentral app graduation process?

I am in the procedure of Production Graduation Requirements in the RingCentral for my application. My app passed all required API calls except one: "media/message-store". and I am not sure what is it? and how it differs from resources under…
Sławomir Lenart
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Notification for RingCentral Glip

We need the get notifications of new unread messages in Glip. I tried to find this in the API documentation but do not see. Anyone know if that is available?
Brad
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Record calls in RingCentral after RingOut API

I am trying to record the call legs for the RingOut API in Java. From RingCentral API documentation, I understand that the URL should be…
rickfantasia
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3
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1 answer

Get the Extension details from list of Extensions that got the call in RingCentral

I have a question in RingCentral: if we have multiple Extensions or Users in our account, then how to get the details of the Extension or User which got the call. A call can be received by a particular User or Extension, but how to check which…
Ashim Kumar
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1 answer

RingCentral: Build Failed Task failed with exit code 65: Carthage installation

I have a project that was build in Xcode9. Now I am updating it to Xcode10. I am using RingCentral iOS SDK. But whenever I update the SDK, it shows this error: I have tried almost all methods for cleaning and building derived data Carthage version =…
Usman Shahid
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1 answer

RingCentral Auth Token Failed in Curl Call - "Unauthorized for this grant type"

I am trying to get an auth token from the RingCentral auth token /restapi/oauth/token endpoint with cURL but it fails with the error: 400 Bad Request { "error": "unauthorized_client", "error_description": "Unauthorized for this grant…
Robert
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2 answers

RingCentral JS SDK - Refresh token is missing

I am using the RingCentral JS SDK (v. 3.1.1). I use the API from my server only so I am using a password workflow with the function rcsdk.platform().login() (from the doc here). I am using the API only to send SMS for now. Everything was working…
nakurai
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3
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2 answers

Connecting a SIP app to RingCentral server

I'm attempting to connect a SIP iOS app to a digital SIP line hosted by RingCentral. The settings for the line, as given by RingCentral, are: SIP Domain: sip.ringcentral.com:5060 Outbound proxy: sip11.ringcentral.com:5090 Username:…
Dimitar08
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Ring central api, i need the call logs from certain extensions that exceed a call time from the past week

I'm currently working with the RingCentral API and I'm trying to retrieve logs from extensions for the past week. I have a good understanding of setting up servers and I'm planning to console log the data for now. I've looked through the RingCentral…
NewSoftwareguy
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Multipart Form - 400 Bad Request

I'm having some trouble with a an API request I'm trying to make. Here is my POST request URL: https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/fax Request content type: multipart form Header name and value: Review: Any…
it_enthusiast2022
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