iTunes store operation failed: You are not authoried to use this service

Question

I successfully submitted my app a few days ago and waited for a review, however I found a bug in my app later, therefore I rejected the submission and fixed it. But when I try to validate the app, Xcode shows me an error:

iTunes store operation failed: You are not authorized to use this service.

I also tried submit and export options, it shows the same error.

I googled it, someone else also met this error and posted it in stackoverflow, then tried the solution:

re-login -> quit Xcode -> open Xcode -> clean -> archive -> validate

it didn't work.

FYI:

Xcode 6.1.1

The code signing identity in target's building settings is iOS Distribution as well as the one in project's building setting.

score 11 · Answer 1 · answered Feb 23 '15 at 17:48

11

My Apple ID as a dev is different than my iTunes Connect Apple ID. I exported the archive to an iOS App and then used Application Loader to upload it using the ITC ID.

answered Feb 23 '15 at 17:48

Andrew Elliott

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I keep running into this problem. I setup apps for clients and they have the same login for both dev account and ITC. This is becoming really annoying! – Nicholas John Martin Feb 27 '15 at 05:30
You may have to wait a few minutes for ITC to recognize the Build uploaded via the Application Loader. – tyler.frankenstein May 07 '15 at 00:06

score 8 · Accepted Answer · edited Jul 05 '16 at 06:47

8

I had this issue today and I believe it is due to an iTunes Connect outage as I was also unable to log into iTC via the web.

You can check the service status of Apple's Developer Services on Apple's website.

You can also do a quick search on Twitter to discover any other users who are having login issues with iTunes Connect.

edited Jul 05 '16 at 06:47

Jagat Dave

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answered Mar 11 '15 at 11:12

Andrew Varvel

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Me too. I hope it's an apple problem. – Ricardo Mar 11 '15 at 18:13

score 2 · Answer 3 · answered Feb 17 '15 at 04:25

2

Some days ago I also meet this same problem, I tried many thing but no result.

After that I tried this,

First archive the app with xcode 6.
Export that build from xcode 5 organizer.
Upload the build from xcode 6 application loader i.e. 3.0 version of application loader.

Try this steps, it may help you

answered Feb 17 '15 at 04:25

Indrajeet

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I don't have xcode5 after updating to xcode6, maybe I should download it – Cokile Ceoi Feb 17 '15 at 04:33
If Export is also not working in xcode 6 organizer then download it – Indrajeet Feb 17 '15 at 04:36
I have export it by xcode6, but the application loader showed me an error:`We’re having trouble connecting to the App Store. Please try again later. ` `You are not authorized to use this service.` – Cokile Ceoi Feb 17 '15 at 04:39
ok, then download xcode 5 then try – Indrajeet Feb 17 '15 at 04:41
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I've archived and exported it with xcode 6 and uploaded it with the newest application loader ... works for me. But I also have this problem since yesterday. – Christoph Lückler Mar 12 '15 at 06:54

iTunes store operation failed: You are not authoried to use this service

3 Answers3