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I tried to install Genesys 8.1 with SQL Server 2012. I have made the configuration but when I tried to start CME it says

Configuration server cannot be found. Please check the host and port

In documentation I could see that for SQL Server 2008 and newer, it needs Genesys DB Server 8.1.2 or newer. But I only have a Genesys DB Server which is older than that.

Anything we can do to make Genesys work with the already existing resources with me?

marc_s
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Mouleswaran A
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2 Answers2

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Yes, you can with last 8.1 CfgServer and last DBServer. For your issue you had to check DBServer logs and CfgServer logs

Jorge Cornejo Bellido
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Yes you can do that. But for Ver 8.1 you need config server and DB server before building the rest framework. And also read logs for any issue

Samyak Anand
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