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I don't know how to turn on chat rating after chat ends in Zendesk Chat UI. I can see rating cell in code (ZDCRatingCell), rating methods, but I can't find parameter which will change default behaviour to show chat rating (like it works in turning on/off email transcriptions). I don't want to write custom code to solve this issue, I would rather use default Zendesk solution.

Michał Zabielski
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    this might help https://chat.zendesk.com/hc/en-us/articles/212016608-Measuring-visitor-satisfaction-with-chat-rating#topic_ndr_fwx_kq – Robert Lee Nov 04 '16 at 00:12
  • it helped. The missing piece was the fact, that the rating funcitonality is not automatic. The operator on company side have to activate it. – Michał Zabielski Feb 07 '17 at 13:35

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