zopim is a real time chat interface by Zendesk
Questions tagged [zopim]
19 questions
8
votes
2 answers
$zopim is not defined
Reading the documentation of Zopim (a.k.a Zendesk Chat):
API calls must be inserted after the Live Chat Script and wrapped within $zopim(function() { ... })
So I have a the Zopim script in head part of…

rap-2-h
- 30,204
- 37
- 167
- 263
4
votes
4 answers
How to best defer scripts to be excluded from PageSpeed Insights?
We use Zopim on our website. Unfortunately, because of this we are significantly punished on PageSpeed Insights.
Without Zopim: 86/100
With Zopim: 66/100
Zopim seems to be aware of the issue, and promises to further optimize their widget, but we…

chrisvdb
- 2,080
- 2
- 20
- 28
2
votes
0 answers
Remove conflict between Zopim chat and custombox when implemented simultaneously on a web page
I have to integrate Zopim chat and custombox together in my project. Html code for Zopim chat and custombox appears on same place of DOM tree i.e first child after body tag. The issue is when I open custombox it removes zopim chat box. Can anyone…

Tariq
- 31
- 3
2
votes
0 answers
How to turn on chat rating in Zendesk Chat UI? (ZDCChat)
I don't know how to turn on chat rating after chat ends in Zendesk Chat UI. I can see rating cell in code (ZDCRatingCell), rating methods, but I can't find parameter which will change default behaviour to show chat rating (like it works in turning…

Michał Zabielski
- 344
- 2
- 14
1
vote
0 answers
zopim : add title attribute in
I am using Zopim / Zendesk JS Library for Chat widget.
Recently I noticed that the iframe generated from the JS code is not having title attribute in it. Here is the generated iframe sample :
1
vote
1 answer
Chatbot handover from custom website to Zendesk Message using nodejs
I am currently setting up a chatbot with dialogflow framework. My flow looks like this:
Chat interface- Integration Webhook (Node JS) - Dialogflow
I want the dialogflow to be replaced with zendesk message application when the user says something…

Ramsudharsan Manoharan
- 635
- 1
- 7
- 18
1
vote
0 answers
Zopim API: How get chats-history attached files?
Zopim API
In the history block I can't find information about the attached file.
curl https://www.zopim.com/api/v2/chats \
-v -u {email_address}:{password}
But the information about the attached files is here: Attachments
I can't understand how…

Vanya Avchyan
- 880
- 7
- 24
1
vote
1 answer
How to implement Zendesk Chat(Zopim) in c# Form
I made a plugin for Revit (Autodesk) that starts an external Form using: System.Windows.Forms; in c# from the assembly PresentationCore. Know i want to fill this window with a Zendesk Chat (Zopim). Unfortunately i have no idea how to use REST APIs…

HansPI
- 11
- 3
1
vote
0 answers
Zopim Chat Api Integration issue
I am trying to integrate Zopim chat API. But previously I'm already using custombox API. Html code for Zopim chat and custombox appears on same place of DOMtree i.e after body tag. The issue is when I close custombox, its removes zopim chat html…

Amiya Ranjan
- 177
- 10
1
vote
1 answer
Get location in Zopim Chat
I want to configure my Zopim Live Chat as it follows. I want to configure the chat so some agents can take care for some people in one location and other agents to take care of the other people.
An example, I want some agents to take care of people…

user6375350
- 95
- 1
- 8
0
votes
0 answers
Running Zopim Chat after page load hurts page speed
I have integrated Zendesk Zopim Chat to Vuestore front. Though adding this chat causes the pagespeed to drop score.
I did added the script through async and added this code in mounted section of page
zE(() => {
// Zopim API
…

Sizzling Code
- 5,932
- 18
- 81
- 138
0
votes
1 answer
End Zopim chat on inactivity
I would like to end a chat if the user has been inactive for x seconds/minutes in order to free up our agents from having to wait for the chat to close on its own. I would also like to attach a tag to the chat before ending it so I can see that it…

razaclas
- 35
- 5
0
votes
1 answer
zopim callback is never called
Following the instruction of the this documentation, I end up with the following code:
window.zEmbed || (function (d, s) {
var z = $zopim = function (c) { z._.push(c) },
$ = z.s =
d.createElement(s), e =…

Ricardo Rocha
- 14,612
- 20
- 74
- 130
0
votes
0 answers
Zopim / Zendesk Chat Integration with Slack
We have Zopim / Zendesk Chat on our website, and use Slack to communicate. I've been waiting for Zendesk to provide a public hook or a integration with Slack for year and they never seem to come out with anything.
Has anyone successfully been able…

Trent
- 429
- 1
- 5
- 19
0
votes
1 answer
zendesk/zoplim live chat body empty
I am integrate Zopim chat from Zendesk - zopim.com and in some cases get empty response.
Could it be some cURL parameters or something like this?
Please advise the solution.

Artem Popenko
- 1
- 1