Questions tagged [zopim]

zopim is a real time chat interface by Zendesk

19 questions
8
votes
2 answers

$zopim is not defined

Reading the documentation of Zopim (a.k.a Zendesk Chat): API calls must be inserted after the Live Chat Script and wrapped within $zopim(function() { ... }) So I have a the Zopim script in head part of…
rap-2-h
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4
votes
4 answers

How to best defer scripts to be excluded from PageSpeed Insights?

We use Zopim on our website. Unfortunately, because of this we are significantly punished on PageSpeed Insights. Without Zopim: 86/100 With Zopim: 66/100 Zopim seems to be aware of the issue, and promises to further optimize their widget, but we…
chrisvdb
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2
votes
0 answers

Remove conflict between Zopim chat and custombox when implemented simultaneously on a web page

I have to integrate Zopim chat and custombox together in my project. Html code for Zopim chat and custombox appears on same place of DOM tree i.e first child after body tag. The issue is when I open custombox it removes zopim chat box. Can anyone…
Tariq
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2
votes
0 answers

How to turn on chat rating in Zendesk Chat UI? (ZDCChat)

I don't know how to turn on chat rating after chat ends in Zendesk Chat UI. I can see rating cell in code (ZDCRatingCell), rating methods, but I can't find parameter which will change default behaviour to show chat rating (like it works in turning…
1
vote
0 answers

zopim : add title attribute in