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I'm using Siebel 8.1.1.14 on windows 7 64 bit and using IE8 32bit, Fat and local clients were working fine but suddenly when I tried to reopen them the IE8 says website is found but progress after a while is stuck and doesn't show Siebel page and thin client is working fine, I have tried to reinstall Siebel but it was the same problem, any ideas or solution.

Mohammed Adel
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  • Have you checked your siebel.log file? Actually, before that: is the siebel.log file created every time you try to start it, or it doesn't even reach that point? Also, does the Siebel icon appear in the Windows system tray? – AJPerez Jan 22 '18 at 08:19

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Please check the log file , if you are using Siebel Power Communications, it should be called eCommunications_lan_somenumber.log

Lan= language code, enu for english somenumber is a random siebel generated number.

You can check the logfile name in table s_srm_task_hist where srvr_login_name = your login name in Siebel.

You can check all the IE hanging issues here http://www.eir.me/siebel.php?art_id=126&cat=1

You should also check all your IE settings here

http://www.eir.me/siebel.php?art_id=91&cat=1

Please also check if you have installed any plugins or security settings in IE

Jacob George
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