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the title explain everything. i used tagmanager and triggered events as it ask to and it works as i expect with all browsers exept firefox. any other(opera, edge, lynx, i.e. and of course chrome) answer really well: they fire tags and convert events on analytics.

if you just wait for the REAL TIME user passing on the website if i use every kind of system and every kind of browser, GA register me and when clicking on trigger, itercept the event; but if i am waiting with FIREFOX on the website i can stand in ther for the 30 minutes but nothing changes, the user you can see in the "right now" panel is 0 (zero), same if you clink on the triggers trying to see if GA may catch the event.

So i think,...maybe GA doesn't know how to track firefox user or they just have a problem with FF browser to catching the real time events and it is possible it register some firefox events in the "normal" way, days later...NO! in the traffic, public if i ask GA for which browsers users used...THER IS NO FIREFOX USER and that is no possible in 9 months in a website with 87% of users coming from Desktop (not mobile) noone use firefox, just me 1 person have to register a firefox browser. don't know if i can install an extension to my analytics to track firefox events or if GA is Just kidding people use browser different from chrome.

of course i remove the "DO NOT TRACK ME" option from firefox, and MATOMO(the new PIWIK) register me, but GA NO!

help...may i install something to my analytics or just it sucks and it is better to use it nomore?

dulup
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  • I just verified this with one of our websites at work, 4.95% total audience FF versus 4.90% FF users for a specific event -- within expected margins. Plain GA is working just fine. It looks like Google Tagmanager is beiing blocked by FF, see also this question https://stackoverflow.com/questions/49538852/google-tag-manager-not-firing-event-in-firefox – Peter van der Wal Jun 07 '18 at 20:28
  • I think Firefox is blocking GA from making requests https://blog.mozilla.org/addons/2016/05/31/using-google-analytics-in-extensions/ – lasec0203 Nov 08 '18 at 10:09

1 Answers1

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The reason is this one: if you browse with adblock, firefox refuses all the connections coming from analytics, not just advertisements.

Therefore, this is an adblock issue, not a firefox issue and not a tagmanager/analytics problem.

I found the solution by myself but thanks to everyone for the interest, especially to Peter, who tried to help.

Flame_Phoenix
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dulup
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    Not only "ad-blocker" blocks google analytics "firefox content-blocking" blocks google analytics ass well – J.vee Dec 03 '18 at 11:12