I am locked with a problem to call Freshdesk API from my Play 2.6 application, I created a library to do it using Retrofit and another class to do the same using Play WS but each option fails when I launched the process inside my Play application.
I tested my Retrofit client and create/delete operations worked perfect in my integration test.
This is my code to work with Play WS instead of Retrofit client.
public void create(String userEmail, String subject, String content) {
// Obtain configuration using internal class and enumerations
Config config = appService.getConfiguration(EConfig.FRESHDESK);
JsonNode request = Json.newObject()
.put("email", userEmail)
.put("subject", subject)
.put("description", content)
.put("status", 2) // Fixed to "Open"
.put("priority", 1); // Fixe to "Normal"
CompletionStage<WSResponse> response = client.url(config.getString("url"))
.setAuth(config.getString("token"), "X")
.setContentType("application/json")
.post(request);
response.thenApply(wsResponse -> {
System.out.println(wsResponse);
return null;
}).exceptionally(cause -> {
logger.error("Error calling Freshdesk, this problem cannot be reported.", cause);
return null;
});
}
This is the stacktrace for Play WS call:
java.util.concurrent.CompletionException: java.net.ConnectException: Received fatal alert: internal_error
at java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:292)
at java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:308)
at java.util.concurrent.CompletableFuture.uniApply(CompletableFuture.java:593)
at java.util.concurrent.CompletableFuture$UniApply.tryFire(CompletableFuture.java:577)
at java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:474)
at java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:1977)
at scala.concurrent.java8.FuturesConvertersImpl$CF.apply(FutureConvertersImpl.scala:21)
at scala.concurrent.java8.FuturesConvertersImpl$CF.apply(FutureConvertersImpl.scala:18)
at scala.concurrent.impl.CallbackRunnable.run$$$capture(Promise.scala:60)
at scala.concurrent.impl.CallbackRunnable.run(Promise.scala)
Caused by: java.net.ConnectException: Received fatal alert: internal_error
at play.shaded.ahc.org.asynchttpclient.netty.channel.NettyConnectListener.onFailure(NettyConnectListener.java:168)
at play.shaded.ahc.org.asynchttpclient.netty.channel.NettyConnectListener$1.onFailure(NettyConnectListener.java:139)
at play.shaded.ahc.org.asynchttpclient.netty.SimpleFutureListener.operationComplete(SimpleFutureListener.java:26)
at play.shaded.ahc.io.netty.util.concurrent.DefaultPromise.notifyListener0(DefaultPromise.java:507)
at play.shaded.ahc.io.netty.util.concurrent.DefaultPromise.notifyListeners0(DefaultPromise.java:500)
at play.shaded.ahc.io.netty.util.concurrent.DefaultPromise.notifyListenersNow(DefaultPromise.java:479)
at play.shaded.ahc.io.netty.util.concurrent.DefaultPromise.notifyListeners(DefaultPromise.java:420)
at play.shaded.ahc.io.netty.util.concurrent.DefaultPromise.tryFailure(DefaultPromise.java:122)
at play.shaded.ahc.io.netty.handler.ssl.SslHandler.notifyHandshakeFailure(SslHandler.java:1443)
at play.shaded.ahc.io.netty.handler.ssl.SslHandler.setHandshakeFailure(SslHandler.java:1435)
Caused by: javax.net.ssl.SSLException: Received fatal alert: internal_error
at sun.security.ssl.Alerts.getSSLException(Alerts.java:208)
at sun.security.ssl.SSLEngineImpl.fatal(SSLEngineImpl.java:1666)
at sun.security.ssl.SSLEngineImpl.fatal(SSLEngineImpl.java:1634)
at sun.security.ssl.SSLEngineImpl.recvAlert(SSLEngineImpl.java:1800)
at sun.security.ssl.SSLEngineImpl.readRecord(SSLEngineImpl.java:1083)
at sun.security.ssl.SSLEngineImpl.readNetRecord(SSLEngineImpl.java:907)
at sun.security.ssl.SSLEngineImpl.unwrap(SSLEngineImpl.java:781)
at javax.net.ssl.SSLEngine.unwrap(SSLEngine.java:624)
at play.shaded.ahc.io.netty.handler.ssl.SslHandler$SslEngineType$3.unwrap(SslHandler.java:272)
at play.shaded.ahc.io.netty.handler.ssl.SslHandler.unwrap(SslHandler.java:1175)
