I am trying to intercept Twilio/Flex events like task created, accepted, call put on hold, etc. I set my Workspace's Event Callback URL and I also hooked up the Status Callback URL on my Phone #.
And so far that gives me:
- Task related events like
created,reservation.accepted - Call ended event
What I am missing is events like Call put on hold/unhold, call muted. I know that I can tap into Flex's Actions framework through a React UI plugin, but I would like to keep this server side.
