Questions tagged [call-control]

Is there a replacement technology for TAPI that supports third-party call control (3pcc)? I want to provide the following 3pcc functionalities in an application: Outgoing call: User clicks at a button in the application. The user's phone goes off…

I'm wondering if anyone has had any success with the new RingCentral Call Control API, particularly around app permissions. The docs suggest the app needs the CallControl permission. The problem is that this permission does not appear to exist. Do…

I am trying to use SIP to do 3rd party Call Control. I am not sure that it's possible, so hopefully someone can enlighten me. I have the following scenario. On an internal network, there are several phone extensions. Alice has a physical SIP…