A trouble ticket is a mechanism used in an organization to track the detection, reporting, and resolution of some type of problem.
Questions tagged [trouble-tickets]
18 questions
83
votes
3 answers
Android Studio - How to open multiple project in single window?
I have downloaded Android Studio and started using it for my Android development.
I need to know, how to open multiple number of projects in a single window like Eclipse. Expecting some help, thanks.

SelvaMariappan
- 1,334
- 2
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7
votes
9 answers
How do you encourage end users to fill out trouble tickets?
So, I work in a fairly small IT section. We have a trouble ticketing system that about half of our end users use. Some of my coworkers don't really do much to encourage our end users to use the system we have in place. The end result? Constant…

Jason Baker
- 192,085
- 135
- 376
- 510
3
votes
3 answers
How do I get a child attribute from a e.currentTarget.value JQuery
I am trying to get an attribute from the child of the the currentTarget. I have tried this,
(e.currentTarget.child.attr("data-english")
I have googled it and have had no luck finding anything useful, maybe its me being new with code I might be…

user3457760
- 311
- 4
- 11
1
vote
0 answers
How to Edit the Template for the Odoo Helpdesk Ticket Assigned Message
I'm currently using Odoo 12.0+e-20181025. I'm trying to edit the message the user get whenever a ticket is assigned to them. I've tried searching the email template, but I can't find it. I've also tried searching in the main folder, but I still…

shad12ow
- 169
- 6
1
vote
0 answers
Count discussion board posts
I am working on building a trouble ticket system using a SharePoint 2010 discussion board as the foundation. How do I get a serial number (ID) for the posts and not count the replies. Currently I see the ID adds all the replies on. I need a serial…

Cory Cox
- 11
- 1
1
vote
0 answers
May Google Sites Content updated timestamps be updated by Google automatically?
We are using Google Sites Content Feed API with classic Google sites for long years(since about 6 years ago).
https://developers.google.com/google-apps/sites/docs/1.0/developers_guide_protocol#ContentFeedGET
Our service shows lists of latest 30…

M Inomata
- 41
- 6
0
votes
0 answers
Not able to run and install mariadb and mysql in parrot os
Installation is successful using command(sudo apt install default-mysql-server)
**After writing the code as follow:-sudo systemctl status mariadb
**output comes out to be :- See "systemctl status mariadb.service" and "journalctl -xeu…
0
votes
1 answer
solve a flickering issue in a device for some users
flickering image white line
I am trying to fix my app issue which is made of Flutter and Golang. Some clients facing a flickering issue and only have a flickering with only my app.
How to create an environment for solving that flickering issue?…

Rohit Kumar
- 1
- 1
0
votes
1 answer
How do I change a setting for adobe in my active directory?
We are having issues with employees' adobe where the save as will just create a grey box with no options and they are forced to restart their adobe acrobat. The solution is to uncheck the "show online storage when saving files" option. But going to…
0
votes
1 answer
settings is not opening in windows 10 after update?
settings is not opening in windows 10 after updating window 10 2004.
I updated my window 10 operating system but after update settings and it's related app is not opening.

Vikash Kumar Dubey
- 31
- 2
0
votes
1 answer
Program is executable but when on run time it skip the qualification value and jump to highest
#include
using namespace std;
struct teacher
{
char name[20];
int id;
char grade[20];
char qual[20];
char heighest[20];
};
int main()
{
teacher t1,*ptr_t1;
ptr_t1=&t1;
cout<<"please Enter your Name…
0
votes
1 answer
Excel formula to obtain Cell Address which meets a certain criterion
In a row containing numbers, I need to get the address of that cell that contains the maximum value of the row.
I wish to find a local minimum. In my case it is the minimum value following after the global maximum. So I tried to get the line number…

gloschtla
- 41
- 3
- 10
0
votes
1 answer
Informatica BDE ingestion job runs for 10+ hours and when killed and rerun completes in 3 hrs
About my profile -
I am doing L3 support for some of the BDE Informatica ingestion jobs that run on our cluster. Our goal is help application teams meet the SLA. We support job streams that run on top of Hadoop layer (Hive).
Problem Statement -…

akash sharma
- 411
- 2
- 24
0
votes
0 answers
How to design a trouble ticket based knowledge management system?
Monologue
As I write this question I have already prepared myself psychologically that very soon this question will be flagged and closed as being too broad and general than specific. I am prepared for that as I feel the same too. Nonetheless I must…

raikumardipak
- 1,461
- 2
- 29
- 49
0
votes
1 answer
Issue creation through mail - Redmine in Windows 7
I tried a lot to config mailhandler files run through command lines etc but couldn't succeed but i m getting lots of errors. Please help me out to create issue in the tool when ever mail is received. Can you please guide me from step 1 to final step…