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I created new Google Play game and would like to change the email displayed on Google Consent Screen. Google Developers Console screen has a dropdown to choose email, but just one - admin's email - is here. I've added another user as the owner, but it is not appeared on the consent screen.

Linda Lawton - DaImTo
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LA_
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6 Answers6

70

If you want to change the email address that is displayed to the user you have to:

  1. Add permission for the new email address to handle the project: Menu > IAM & Admin > IAM, then click on the Add button, enter the email address and select Role > Project > Owner

  2. Accept the invitation from the new email address. Check your emails, click on the confirmation url and accept the terms and conditions.

  3. Log in to the Google Developers Console using the NEW email address. Only the new email address can change the displayed email address. You don't have to log out or open an incognito window. You can simply add a new account by clicking on your account photo (upper-right corner) and then selecting the Add account option.

Tip: When you visit the page, you will be logged in with your primary account by default. If you want to be logged in with the second account you just created, simply append &authuser=1 to the end of the url. If you have more than 2 accounts, you can use the value authuser=2 or 3 and so on. (The default value for your primary account is 0.)

steliosf
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    FU Google, this is insane! I should be able to fill in any email address at the console consent config screen, which by itself is already a freaking nightmare to find. – 0x5f3759df Aug 11 '18 at 20:38
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    Note: they only allow you to add email addresses that are associated with Google accounts. This means you have to subscribe to their paid services to accomplish this. Also, in order to get an app verified, your support email must "accurately represents the app's identity." If they want us to pay to use their Auth, why not just charge us up front, instead of surprising us with this later? – Adam Starrh Nov 21 '18 at 19:24
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    I don't think you need a gmail account. You can use https://accounts.google.com/SignUpWithoutGmail to create a google account for a non-google email address. You must then go through the IAM process above. Note that I did have to refresh the IAM invite page after registering the new account in order for it to be recognized. – Peter Trenery Oct 01 '19 at 00:27
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    I have tried the steps above and google couldn't log me out and in with the email address which received the owner status report. After I manually logged out and in with the email address which received the owner status report I was able to select my "new" email in the popup. The project has 4 owners and only the logged in one is able to select himself as the support. This is really a bad UX/UI from google. – Darkwonder Jul 24 '20 at 08:43
  • I have a Google account that doesn't have Gmail linked to it and managed to set it to that address using those steps. – Jespertheend Jul 29 '21 at 14:36
  • This is not working at all – Khris Vandal Feb 14 '23 at 15:44
38

You need a second email address then add that person / email as admin of the project. Then you will be able to add that email in the consent screen.

The Console has changed a lot since 2014, You need to add another user as the admin then you must login to console with that email and connect it. Then you will be able to change it.

enter image description here

A new user can be added via the Iam for your project.

enter image description here

Linda Lawton - DaImTo
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    This is exactly what I did, but second email didn't appear. But after 'playing` with login and logout (including login after second user and accepting all terms and conditions, it is appeared. – LA_ Apr 16 '14 at 13:08
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    I know I have been there, it took me 2 days to figure it out the first time. – Linda Lawton - DaImTo Apr 16 '14 at 13:09
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    I found that it only worked when I actually logged out of my account, logged onto the new account, and then changed it. Until the second email actually logged onto to the console, the second email did not appear. I also jumped up and down on foot 3 times. – MLU Feb 04 '15 at 15:16
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    Similar experience to @LA_. Except, I used Incognito to login to the new GMail account, as to not destroy my session. From the new account, I was able to change the developer e-mail. – rick6 Nov 30 '16 at 18:26
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    And more specifically, to add your *support@company.com* you must login to console with that email and connect it. By other email you can't add that support email. – Md Abdul Halim Rafi Apr 06 '21 at 05:07
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You can go here https://groups.google.com/ and create a group. Then simply refresh the consent page and you'll be able to pick the group. It is not your custom domain but it does the job I think.

Krasimir
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9

While the above solutions work, I didn't want to make my support@my-company.com a Project > Owner of my GCP project since multiple people can potentially access it.

The page (https://console.cloud.google.com/apis/credentials/consent/edit) says that the permission needed is clientauthconfig.clients.update

So I made a Custom Role containing every permission in that category:

clientauthconfig.brands.create
clientauthconfig.brands.delete
clientauthconfig.brands.get
clientauthconfig.brands.list
clientauthconfig.brands.update
clientauthconfig.clients.create
clientauthconfig.clients.createSecret
clientauthconfig.clients.delete
clientauthconfig.clients.get
clientauthconfig.clients.getWithSecret
clientauthconfig.clients.list
clientauthconfig.clients.listWithSecrets
clientauthconfig.clients.undelete
clientauthconfig.clients.update

and gave my support email that Custom Role + the role Project > Viewer

One note, these permissions are not finalized yet. The 'Create a Custom Role' page gives this warning:

Not recommended for production use

These permissions might be changed in backward-incompatible ways and are not recommended for production use. They are not subject to any SLA or deprecation policy.

Alex
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    To avoid creating a Custom Role, I just tried the `Firebase Develop Admin` role which has `clientauthconfig` permissions and it allowed me to change the `Support email`. At the top shows a warning "You don't have permission to edit the consent screen..", but I was able to save and the email was changed. – IvanRF Feb 18 '20 at 23:04
  • As reference, the list of Roles and Permissions is here: https://cloud.google.com/iam/docs/understanding-roles – IvanRF Feb 18 '20 at 23:05
  • I tried the `Firebase Develop Admin` but was still missing two permissions: `oauthconfig.testusers.get` `oauthconfig.verification.get` Adding `OAuth Config Editor` role in addition to Firebase role allowed the account to set the support email. – starlabs Oct 31 '22 at 19:09
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There is a way to choose email without creating a new Gmail account and giving it Owner permissions. You can create a Group in GSuite with public email and then configure the group's forwarding to the email you want.

For example, you want to use support@company.com. You can create a group support.google@company.com which will forward everything to support@company.com

Then, you will be able to pick up support.google@company.com in the dropdown.

Seagull
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0

Similar to @Krasimir's answer, you can also reuse an existing group as long as you're an "Owner" of that Google Group. In my case, I asked my IT Administrator to make me an owner of the group temporarily. I could then update the support email address in the console. After updating, the elevated permissions on the Google Group can be removed.

blimmer
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