SendToFlexWidget is not supported for this channel/trigger combination

Question

I'm trying to integrate incoming SMS messages to Flex, I have a trigger that uses Incoming Message transition to send the data to a Send To Flex Widget, I can see in the logs that its able to get the message, however when it tries to direct the message data to Flex, I see the following error in the logs.

Note that I'm using the Programmable Chat Channel in the Send To Flex Widget

LOG
Send interaction to Flex via TaskRouter

DETAIL
SendToFlexWidget is not supported for this channel/trigger combination

I'd appreciate any help, Thanks.

Possible Solution: https://stackoverflow.com/a/60498477/10739965 — Prakhar Prakash Bhardwaj, Jul 16 '21 at 20:01
Does this answer your question? [Can't create a task from Twilio Studio](https://stackoverflow.com/questions/60496090/cant-create-a-task-from-twilio-studio) — Prakhar Prakash Bhardwaj, Jul 16 '21 at 20:01

score 0 · Answer 1 · answered Sep 30 '20 at 15:13

0

I had the exact same situation when I was first setting up a new Flex Project. Turns out I had not registered the phone number with the project. From the console Flex>Messaging

answered Sep 30 '20 at 15:13

Whitekn3

35
7

SendToFlexWidget is not supported for this channel/trigger combination

1 Answers1