Questions tagged [docusignconnect]

151 questions
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Does RSA key pairs expires in Docusign?

Our application is migrating to Docusign's JWT authentication. For that we should generate RSA key pairs. Does RSA key pairs expire? Does Docusign providing Java SDK to generate RSA key pairs or is it manual only?
2
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1 answer

DocuSign Connect: Moving from XML (Legacy) to JSON

Using C# and .NET (Framework) We have a Production system for processing DocuSign Connect notifications which has been running great for over 2 years. We are currently setup to use the XML (Legacy) payload. I've taken the Connect payload schema…
RandyB
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Selecting Adopt and Sign - DocuSign

How to change default "Adopt Your Signature" automatically based on the signer? For example, for email signers it should be defaulted to "SELECT STYLE", for inperson signers it should be defaulted as "Use Signature Pad Option". How to set this…
2
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1 answer

Including Custom Fields with DocuSign Connect envelope-level webhook

Background I am trying to create an envelope with the REST v2.1 API which has a textCustomField associated with it (for some individualised information about each envelope). I also want to set an envelope-level DocuSign Connect webhook (with the…
CuriousCat
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Docusign: HTTPS required for Connect listener communication error

I'm trying to use the Docusign API for an application that I'm running locally and I see the following error: "message":"Uncaught Error when executing a Single Cause: com.docusign.esign.client.ApiException: Error while requesting server, received a…
en13
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Connect IP Range Changing continuously

I am integrating with DocuSign and for callback I am using IP Whitelisting mechanism. DocuSign often sends callback from an IP address that is not whitelisted in my application. In such cases, callback fails. I am not sure how to handle this…
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1 answer

Why is the Docusign Java SDK is not typesafe?

I'm using the Docusign Java SDK and I'm curious if anyone else noticed it's NOT typesafe. Are there at least constants for the value I can use instead of generic String values. for example, to send a JSON webhook payload when you use request an…
Jason
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A requested plan item is not enabled for this account. This account is not enabled for Smart Sections. why am I getting this error

In the docuSign live account I am getting an error like this even though I have't enabled any smart sections or responsive signing options in my production account,And I am not getting this error in the demo docuSign account.why is there a need to…
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1 answer

Can't Specify event data for each event?

Looking at the DocuSign api eventNotification object, I see I can specify which events trigger a notification using the sim event model (envelope-sent, envelope-delivered, etc.) I also see the includeData section, which let's me specify what to…
The Mungler
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Why i am getting "USER_AUTHENTICATION_FAILED", "message": "One or both of Username and Password are invalid. from Docusign

I am trying to implemente docusign embedded,but always i am getting"errorCode": "USER_AUTHENTICATION_FAILED", "message": "One or both of Username and Password are invalid. i have tried a lot thing in order resolved it, i am using credentials from my…
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How to remove sender name and sender email from the docusign email notification programmatically?

DocuSign sends an email to the signer, with the documents and if we don't mentions any email body, it just says please docusign document name, I wanted to know if we can remove sender details like Sender name, Sender email address, Hello recipient…
anonymous
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Docusign Connect - HMAC validation example

Is there an example implementation of validating HMAC in .NET Core 5 WebApi? I've been following the guidance from here https://developers.docusign.com/platform/webhooks/connect/hmac/ but signatures never seem to match in my application
MarkN
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Enable CFR11 Setting in DocuSign Account

Kindly help how can I get CFR11 settings enabled in my DocuSign Sand Box or Demo Account?
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1 answer

How to use apex toolkit to control sender/signer notifications?

I’m looking to control sender/signer notifications using apex toolkit. How can this be completed?
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1 answer

Is Connect Configuration required for setting up HMAC in envelope-level webhook in DocuSign

I want to use Envelope-level webhook with HMAC Security for notification, I found in the eventNotification object, a field 'includeHMAC' and for using this I need to setup a HMAC keys in connect page. I have generated a new key, but in the doc…
R_M_R
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