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As we know that the zendesk Messaging Widget doesn't have proactive chat natively, after deep research I made this script to help anyone who wants the widget to pop a while after the website loads.

Hope it helps you!

<script type="text/javascript">
  window.setTimeout(function() {
     zE(function(){
        zE('messenger', 'open');
    });
    //You can add more APIs on this line
  }, 10000); //time’s in milliseconds - 10 seconds = 100000
</script>
<script type="text/javascript">
  window.setTimeout(function() {
     zE(function(){
        zE('messenger', 'open');
    });
    //You can add more APIs on this line
  }, 10000); //time’s in milliseconds - 10 seconds = 100000
</script>

1 Answers1

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Proactive messaging is supported since April: https://support.zendesk.com/hc/en-us/articles/5540317327770-Announcing-Proactive-Messages-in-Messaging-

Hasham
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  • As it’s currently written, your answer is unclear. Please [edit] to add additional details that will help others understand how this addresses the question asked. You can find more information on how to write good answers [in the help center](/help/how-to-answer). – Community Aug 08 '23 at 07:39
  • While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes. - [From Review](/review/late-answers/34794659) – Yaroslavm Aug 09 '23 at 09:37