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Questions tagged [zendesk-app]

Zendesk Apps allow you to add further functionality to your Zendesk Support account. Zendesk Apps can be developed using the provided framework and tools. There are a lot of example apps that can be quite helpful for developing or better understanding Zendesk Apps.

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Zendesk integration with Flutter

I am creating mobile app with flutter and I want to integrate Zendesk SDK using flutter as i have done research and i get to know that zendesk can not provide support to hybrid apps the only provide native SDK but still there are some plugins which…
Vishal Parmar
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iOS Chat SDK Zendesk Build error: "___isOSVersionAtLeast", referenced from: "

ZenDesk iOS sdk instaling error - iPad I am getting the following build error Undefined symbols for architecture x86_64: "___isOSVersionAtLeast", referenced from: "___isOSVersionAtLeast", referenced from: -[ZDCRatingCommentEditor…
Travis Spire-Sweet
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How to show suggested Articles or FAQs on Zen-desk using react-native-zendesk-chat

I want to show suggested Articles based on FAQs on mobile using react-native-zendesk chat SDK. but I don't find there is any option that helps to achieve this. Quick help will be highly appreciated Thanks
Muhammad Ashfaq
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Pop Up "Zendesk Messaging Widget" After Certain Amount of Time

As we know that the zendesk Messaging Widget doesn't have proactive chat natively, after deep research I made this script to help anyone who wants the widget to pop a while after the website loads. Hope it helps you!
Izdine Matano
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Is there any way to check the zendesk agent is online or not?

I am using react-native-zendesk-chat for chat support, Now I have to check the agent's online offline status in mobile sdk, So that i can activate/deactivate the chatbot.
Vijay Kahar
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Adding "oauth" values to my Zendesk app's manifest crashes my ZAT server

I am completely new to building Zendesk apps so I have been working my way through the documentation: https://developer.zendesk.com/documentation/apps/build-an-app/build-your-first-support-app/part-1-laying-the-groundwork/ My client side app runs…
The sleeping wombat
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Zendesk app POST method return status code 200 but body return null

When i use the request method on my endpoint it return me a code status 200 but my body is empty. Someone can help me ? $(function() { var client = ZAFClient.init(); client.invoke('resize', { width: '100%', height: '500px' }); …
Wilem
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Variable set within function not defined in other function

I am working with react.js, and i have the following code. function App() { let Submitable; const [values, setValues] = useState([]) //... onTicket.save = () => { console.log(Submitable) // logs undefiened if (Submitable) { …
Chester Hansen
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integrating Zendesk Talk API code in the telephony system

I have existing telephony system and now I want to integrate into zendesk, I have gone through Talk Partner Edition API . I already asked you about this in this Zendesk Question, and thanks to a member with us jimmy Long, things are seems to be…
akira
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integrating Zendesk with " Hermes " the telephony system

I have existing telephony system it's name " Hermes " it's a telephony system and now I want to integrate into zendesk, I have gone through Talk Partner Edition API but I am not getting exact idea. I wanna know how should I connect this telephony…
akira
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Pre-filling custom fields in a widget doesn't work

No longer can pre-fill custom fields as follows: window.zESettings = { "webWidget": { "contactForm": { "fields": [ { "id": 360009742832, "prefill": { "*": "372" } }, { …
Osman Mazinov
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"Ticket failed to send" to Zendesk

I am trying to integrate Zendesk feedback view in my iOS application. I am able to open the Zendesk window as well but when I try to send feedback to Zendesk, it fails with the message "Ticket failed to send". Below are the steps I did : Initialise…
Sumeet Purohit
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I am trying to make a custom User creation with ZenDesk(CRM)

This site helped me out a lot last time I had an issue. I was wondering why this php code was not working. Any help would be appreciated. I am trying to make a custom user creation request with ZenDesk. I got the request to work, but when I…
Bill
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Android app with Zendesk SDK crashing with java no such field error

I am using ZENDESK Android SDK and trying to open the support activity like this : new com.zendesk.sdk.support.SupportActivity.Builder().listCategories().show(this); But it crashes with the following error : java.lang.NoSuchFieldError: No static…
intellignt_idiot
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Zendesk Server side app: Securing the app

I'm going through the article at https://developer.zendesk.com/documentation/apps/build-an-app/building-a-server-side-app/part-5-secure-the-app/ to try to implement authentication for a server-side app. It works great for my subdomain. However, when…
s0ld13r
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