Engage customers with a short video of your app in action, directly on your app product page on the App Store.
By showing the experience of using your app, app previews can help customers better understand your app and encourage more downloads.
Questions tagged [app-preview]
22 questions
10
votes
3 answers
Why is my App Store Connect 'app preview' the wrong size?
I'm trying to create an App Preview for my ios app in App Store Connect. I'm targeting 6.5" displays.
I successfully created the .mov file using QuickTime, recording my app activity on my iPhone XR. However, when I uploaded the file to App Store…
West1
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5
votes
1 answer
iTunes Connect app preview not saved and erased by other size
I'm trying to upload "app previews" for each size of devices on the ITC (iTunes Connect) and I'm going to freaking out. I really need your help guys.
As Apple asks, I use Safari 9.1.2 under El Capitan to upload my videos on ITC (in 2016 with…
Faks
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4
votes
2 answers
In App Store Connect, app preview poster frame not saving
I've added some video app previews for my app on App Store Connect and when I set the video poster frame, it never saves the image that I want, it always reverts back to the one that Apple defaults to initially. Does anyone know a work…
Ser Pounce
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4
votes
0 answers
App Permissions pop-up for Location Services never shows on screen recorded video
I know this is not a programming question but thought I would give it a try anyway. I have been unable to get a app screen recording to show popup in recording that user gets when starting app for first time. I can see the pop up clear as day but it…
Tim
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4
votes
1 answer
Using ffmpeg to scale app preview videos for the AppStore
I'm generating an app preview video to send to the AppStore. Depending on the device type, the AppStore requires certain video resolutions.
I have a main video, with resolution 1920x1080, which I was able to upload.
I need to generate another video…
Felipe Ferri
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3
votes
1 answer
Preparing App Preview Videos with Different Resolutions for the App Store
I want to upload different App Preview videos based on the App Store requirements.
At present, I'm able to export App Preview videos for iPhone 5.5 inch displays for my game product using iMovie.
How can I export App Preview videos for iPhone 6.5…
Siddharth
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3
votes
1 answer
Need app preview video for all devices
To create an app preview video, it is easiest if the developer records the screen of all type of devices, when using the app.
What if I have only one type of device, an iPhone 5? If I create app preview video and upload only for the iPhone 5, what…
János
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3
votes
1 answer
How to create 1200x900 iPad App Preview?
How can I record app preview for iPads? It should have 1200x900 resolution, but there is not such simulator in Xcode?
What do you think to record one for iPhone and then resize it to 1200x900? Unfortunately iMovie does not support resizing video.
János
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2
votes
0 answers
App Preview Resolution(1200x1600) For iPad Pro
I am trying to make an App Preview for iPad Pro.
I recorded the video using QuickTime Player as recommended by the documentation. The resulting .mov file is 1920x1080.
I import into an App Preview iMovie project and then share as an App Preview. The…
Emre Gürses
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2
votes
1 answer
app preview disappears after changing the poster frame
Hey guys, I have a problem with uploading my app preview. This occurs every time I try to upload the app preview. I written down the problem in systematical text.
What I did with the app preview:
Made my app preview in Imovie and compiled it in 4k…
Thomas Pereira
- 239
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1
vote
2 answers
Is default language app preview used in all localizations in AppStoreConnect?
If I only upload app preview video for default language, will it display in other stores/languages, if there's no app preview uploaded there in AppStoreConnect?
Didn't find info in official guides, and don't want to manually upload 4x12 videos :(
AdamJensen
- 107
- 3
1
vote
1 answer
Simulator App Preview Video pixelated
I'm using the simulator to generate an App Store Preview video with the following command:
xcrun simctl io booted recordVideo ~/Desktop/test.mp4
It generates a video, but I get a lot of weird artifacts when I play the video. If I pop it into iMovie,…
Georg Kitz
- 111
- 1
- 9
1
vote
1 answer
Simulator Stuttering When Capturing Video Through Terminal
I am trying to record a app preview using terminal however whenever I run the terminal command to record video and the simulator, the simulator seems to stutter a lot. This makes the video I get out of it useless. I am running a 2017 MacBook Pro i7…
yoamod
- 31
- 4
1
vote
0 answers
Video preview saving hangs in itunes
I am trying to upload my app video on itunes. I coverted videos using "Preview Video converter". Video uploads with no error but it stuck in saving. If you refresh the page, it shows that video is in preview and it can take 24 hours but it again…
WasimSafdar
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1
vote
3 answers
iTunes Connect Media Manager - app preview not downsizing
I uploaded an app preview for the 5.5 inch display in iTunes Connect and then used the new Media Manager to use the same assets for all smaller size classes. Below are images for context:
As you can see I'm getting the following error when I…
Aaron
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